A TAILORED APPROACH TO SALESFORCE SUCCESS
We collaborate closely with you through every stage, from discovery to launch, ensuring the solutions we deploy perfectly align with your business needs. Our proven process is designed to deliver a seamless implementation and ongoing success with Salesforce.
Professional Services
At Comnexa, we are dedicated to helping your business maximize the value of your Salesforce investment. Our team is committed to delivering consulting, analysis, and implementation projects tailored to your unique business goals.
We understand that every business is different, which is why we work closely with you to gain a deep understanding of your needs. Our comprehensive range of services includes needs analysis, process design, data migration, customisation, integration, and training. Throughout the process, our Managed Services team will also collaborates with you to provide ongoing technical support and maintenance.
We can also augment your internal Salesforce team with our experienced professionals. By leveraging our Salesforce expertise and industry best practices, you can enhance the capabilities of your team and accelerate your Salesforce initiatives. Our team comprises Project Managers, Architects, Developers, Consultants, Business Analysts, and Administrators, who bring a wealth of knowledge and experience to support your business growth.
Comnexa worked collaboratively with our business to ensure optimal outcomes. Communicating without technical jargon they were attentive to the needs of the programme.
Warren Hiller, Chief Financial Officer, tranScrip
OUR PROJECT DELIVERY METHODOLOGY
1/5
Discovery
In the Discovery phase we prioritise aligning project requirements with your business objectives. With our deep expertise in Salesforce technology and industry best practices, we ensure that your project is thoughtfully tailored to align with your business goals.
2/5
Preparation & Planning
Following a thorough discovery phase, we work collaboratively with you to define the project scope, ensuring that it aligns with the unique needs of your business.
Once the scope is agreed upon, we identify project timelines to establish a clear roadmap.
3/5
Implementation & UAT
In the Implementation & UAT phase, we employ agile methodologies to progress you through the project plan, ensuring effective communication and regular checkpoint reviews to maintain alignment and achieve shared objectives.
4/5
Launch
At the launch phase, we don’t just throw the switch and hope for the best. Instead, we follow a meticulous, step-by-step process to ensure everything goes smoothly.
Post-launch we provide comprehensive training for your team, ensuring everyone is comfortable with the new system and knows how to use it effectively.
5/5
Customer Success
We recognise that questions and issues may arise as your team starts using the new system. That’s why we offer robust post-launch support through our Managed Services team.
EXPLORE OUR SERVICES
Our services include everything from initial Salesforce setup and customisation to ongoing support and training, to advanced Salesforce development and integration. We can also augment your in-house Salesforce capabilities by supplying specialists to you on a secondment.
Salesforce Implementation
A Salesforce implementation project is a strategic undertaking that involves the setup and configuration of Salesforce to align with the unique requirements of a business.
Our experienced team guides you through this whole process, starting with platform setup, followed by customisations tailored to your specific needs.
Requirements Discovery
A Salesforce discovery project delves deep into a business’s processes, systems, and needs to unlock the potential of Salesforce. Through interviews, workshops, and data analysis, we identify pain points, gaps, and opportunities within your organisation and devise a strategic roadmap.
Org Health Check
In a Salesforce health check, we put your existing Salesforce implementation under the microscope. Our comprehensive assessment is designed to identify areas for improvement and optimisation, ensuring that your Salesforce platform aligns perfectly with your objectives.
AppExchange App Implementation
Our expertise in integrating AppExchange apps enables you to extend the capabilities of your Salesforce platform effortlessly, leveraging new features and functionalities without the need to start from scratch.
Managed Services
Sometimes, businesses require an even more dedicated approach to achieving user adoption or delivering campaigns that will make a real difference to the business. Members from our Managed Services team can be seconded or remotely seconded into your team for a set period of time to help you progress quickly.
About Managed Services
Salesforce Certifications
SUCCESS STORIES
SPEAK TO US
We help businesses like yours leverage the power of Salesforce by delivering tailored solutions that drive growth, enhance efficiency, and streamline your operations.
